Frequently Asked Questions
How do I design my own Bronze Plaque?
Please visit our online Design System. It is intuitive to use from start to finish, from choosing your product to confirmation of payment.
If you want to know more please go to our online “How To” video instructions on our Youtube channel.
And if you want to discuss an idea for a plaque, call us!
How long will my Bronze Plaque take to arrive?
Once we receive payment for your order, delivery will take from four to six weeks.
If you want the plaque to arrive in time for a specific date such as an anniversary, please understand that unforeseen circumstances can delay the arrival of your plaque beyond the above time-frame.
Please contact us if you would like your plaque delivered within a shorter time frame. We may be able to help although a small surcharge might apply. Our sales and design team will be happy to assist you.
How much do Forever Shining bronze products cost?
Generally, the cost of Forever Shining products is determined by the size of the item and the quantity and size of any photos, motifs, logos, text, etc. that are applied to the product. Larger, more complicated products will cost more than smaller less complicated products of the same type.
The cost of a plaque created using the Design Your Own (DYO) online design system is immediately accessible via the “Check Price” button. This will show the total price of your plaque including delivery as well as a breakdown of the cost of each element of your plaque.
Pricing information as well product details is also available by hovering your mouse over Question mark icons in the left-hand menu.
Do your bronze products require special maintenance or upkeep?
No. A soft cloth and soapy water is all that is required for cleaning. Rinse and dry your plaque, then buff with clean soft cloth. Do not use any abrasive cleaners or materials as these may damage your Bronze Plaque.
Will my cemetery allow a bronze plaque memorial?
Each cemetery has its own rules and regulations.
If you intend to install your plaque in a cemetery or memorial park, please check with the cemetery before your purchase.
What if I am looking for something more decorative or elaborate, something that your Design Tools do not do?
We can design a plaque for you based on your individual needs. Custom designs may incur extra charges but your design will be limited only by your imagination.
Please feel free to discuss your ideas with us. Design fees and specialist manufacturing fees may be incurred.
Who will install my plaque?
We can provide simple, straight forward instructions for installing plaques. Alternatively, an experienced builder or handyman could install your plaque for you.
Where is your business located?
Our head office is in Perth, Western Australia with agents and outlets in Europe and North America.
Our main office and showroom is in Australia:
1/44 Port Kembla Drive, Bibra Lake, WA 6163
Our North American office is at:
1101 Eagle Ridge Drive, Oshawa, Ontario L1K 0L8
All of our products can be ordered online, or you can contact us for a free design and quote if you wish to let our design team handle it for you.
